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Mailsmith FAQ: General Questions
What is the lastest version of Mailsmith?
Created: Modified: 2002-03-25 Version: Pre 1.5 By:
The latest version is 1.5. Note: Mailsmith is now available to run on OS X

 

Hmmm, will BBSW publish more dictionaries later?
Created: Modified: 2002-03-25 Version: Pre 1.5 By:
The dictionary used by Mailsmith is the same as the one used in BBEdit and all available dictionaries can be found on the CD. However, BBSW are aware of this problem and are looking in to ways of redoing the spell checker so that more languages can be supported.

 

Is it possible to use some other spell checking tool?
Created: Modified: 2002-03-25 Version: 1.5 By:

If you can find a spell checker that supports AppleScript it should be possible to make a script that would let Mailsmith use that spell checker. I haven't tried though.

As of v1.5, Mailsmith can use Word Services ... this means that you can use any spell checker that supports this, for example Excalibur (free)

 

Why has Mailsmith moved the windows when restarted?
Created: Modified: 2002-03-25 Version: Pre 1.5 By:
You have carefully placed the different Mailsmith at the screen locations you want but when you relaunch Mailsmith it moves certain windows. The reason for this behaviour can be that you have checked "Leave room for Finder" in the "Windows" preference panel. Turn both checkboxes off.

 

What happened to my favorite Mailsmith shortcuts?
Created: 2002-03-26 Modified: 2002-03-26 Version: 1.5 By: jem
Some of the default shortcuts that came with 1.1.x have been removed ... but remember that you can assign any shortcuts you want using the "Set Menu Keys" command.

 

How can I setup Mailsmith to be used by more than one person?
Created: Modified: 2002-03-25 Version: Pre 1.5 By:

You problably want to have separate data files with separate Master Password etc. It's possible but it requires some work:

  • One way is to move the Mailsmith Data folder out from the Mailsmith folder and then make an alias to the data folder and place it in the Mailsmith folder. By replacing the alias file you should be able to switch between users.
  • The other way is to make two copies of the Mailsmith folder, one for each person.

As of version 1.5, Mailsmith does support multiple users (at least under OS X, I haven't tried earlier versions). The details for how it works can be found in the manual.

 

Why cane't I use command-number as a shortcut?
Created: 2002-04-21 Modified: 2002-04-22 Version: 1.5 By: jem
Mailsmith uses command-number as shortcuts for moving between windows (take a look at the "Windows" palette). Use shift-command-number or some other combination instead.

 

If I use the POP monitor to remove one message from my mail server, will Mailsmith download all messages again?
Created: 2002-04-21 Modified: 2002-04-21 Version: 1.5 By: Rich Siegel

If you are leaving messages on the server, Mailsmith remembers the last message that it downloaded, and uses that as a synchronization point for future connections. If you delete -that- message, Mailsmith has no means of synchronizing, and will re-download all of the messages on the server. If you delete any other message, no problem.

(One exception to the above is if your POP server is a Microsoft Exchange server, but that's not really germane here.)

 

How can I print more than one message at once?
Created: Modified: 2002-03-25 Version: Pre 1.5 By:
As you might have discovered you have to have the message to print in focus, which makes it impossible to print several messages at once. However, there is a solution: make an AppleScript like the one below, put into the Mailsmith Scripts folders, select the messages you want to print and choose the AppleScript (by Rich Siegel).
  tell application "Mailsmith 1.1 Demo"
    set theMessages to selection
    print theMessages
  end tell

 

Sometimes the typing of an address is really slow, why?
Created: 2002-12-16 Modified: 2002-12-16 Version: By: Per A J Andersson and Al Heynneman

Per A J Andersson

I think I know the answer to this. Because I've had it myself a couple of times.

Open the 'Mailsmith User Data' folder. Look at the size of the Address Book file. If the size is unreasonably high, there's the culprit.

The size of the Mailsmith Address Book File should at most be a couple of MB. During some circumstances (not sure why or exactly when) this file will, when saving changes, include parts of RAM not belonging to Mailsmith. Especially data which was part of any web browser's cache may still hang around even after this browser's quit and make part of the data written into _Address Book_ belonging to Mailsmith. If you wonder why this happens, please ask Support, as I have done.

The "Slow Character Typing" mentioned above should only happen if your Address Book file has grown to a very large size (I've been up to 320 MB!) _and_ the auto-completion of addresses has been turned on in Preferences.

Al Heynneman

I saw some recent messages about slow typing in the TO: field of new messages. It's a reoccuring problem with Mailsmith's Address Book. To fix it, do these steps:

  1. Go to your "Mailsmith User Data" folder, in your "Documents" folder, and look at the size of your "Address Book". If it's more than a couple of megabytes in size, that's your problem.
  2. Open the Address Book from the Window menu in Mailsmith.
  3. Open a new TextEdit document.
  4. Select all addresses in the Mailsmith Address Book, and drag them to the open TextEdit document window.
  5. Select "Make Plain Text" in the TextEdit "Format" menu.
  6. Save the file somewhere, but leave the document window open.
  7. Quit Mailsmith.
  8. Rename the "Address Book" to "Address Book.old".
  9. Restart Mailsmith.
  10. Open the Address Book in Mailsmith.
  11. You'll now only see two entries.
  12. Select ALL in the TextEdit window containing all of your addresses, and drag this selection to the open Mailsmith Address Book window.
  13. Clean up any duplicate entries and recreate any GROUPS that you had before.

Look at the filesize of the new Address Book and smile. In my recent case, I went from a 70MB file, down to a 56KB file, and, of course, my autotyping into the TO: field of a new mail message moved at stellar speed again!

Cheers, Al

 

Why doesn't "%quotedtext%" work in stationaries?
Created: Modified: 2002-03-25 Version: Pre 1.5 By:
There is a mistake in the manual, it should be "%quoted-text%", fixed in later releases of the manual.

 

Is there a way to change SMTP server etc depending on location?
Created: Modified: 2002-03-25 Version: Pre 1.5 By:
Yes and no, you can't do it automatically but you could write an AppleScript that does this. Christian Smith at BBSW has written a template for such a script.

 

Where can I get the latest version?
Created: Modified: 2002-03-25 Version: Pre 1.5 By:
Check Bare Bones Software web site for details. A demo version is available at the same site.

 

Is there a demo available?
Created: Modified: 2002-03-25 Version: Pre 1.5 By:
Yes, download it from Bare Bones Software

 

When I upgrade to the real version, can I use the filters, mailboxes, etc, I created using the demo version?
Created: Modified: 2002-03-25 Version: Pre 1.5 By:

Yes, just replace the demo application with the real version (perhaps adding some scripts/sounds from the CD) and you're ready to go.

Note that this not apply for moving from 1.x and 1.1.x to 1.5, see the details in the manual for how too proceed

 

When will the next version be released? (This is the official word)
Created: Modified: 2002-03-25 Version: Pre 1.5 By:
Answer from Rich Siegel:
Just this once, I'll break that rule:

Outside of my office, there's a Magical Code Tree. Normally, code just drops off it, and voilà! new versions. Unfortunately, with the weather as hot as it's been, the code doesn't drop to the ground, and the tree's too tall for us to climb it and pick the code, and it's too big for us to shake.

So we're reduced to waiting for the code to coalesce from the ether (which is what we used to do, back when the Magical Code Tree was just a seedling).

:-),

R.

 

Is there a "bug list" somewhere?
Created: Modified: 2002-03-25 Version: Pre 1.5 By:
No
See also : Is there a "feature wish list" somewhere?

 

Is there a "feature wish list" somewhere?
Created: Modified: 2002-03-25 Version: Pre 1.5 By:
No. The reason why there are no lists is that Bare Bones Software likes to get reports from you about the problems you have. This way they can help you personally and they can get a "feeling" for how widespread a problem/bug/wish is.

 

Does the "real" version contain more dictionaries than the demo version?
Created: Modified: 2002-03-25 Version: Pre 1.5 By:
Yes, on the CD that comes with Mailsmith there are a number of dictionaries, for example Spanish, Dutch and French. However, there are a number of languages that are not supported ... like Swedish.

 

Can I make my own dictionary?
Created: Modified: 2002-03-25 Version: Pre 1.5 By:
No, not by some other way than adding words to the user dictionary.